Joware Home Warranty
Joware Home ("Joware") warrants its products to be free from defects in materials and workmanship under normal use for a period of one year from the date of purchase by the original purchaser ("Warranty Period"). This warranty is valid only in the USA. Products purchased outside of the USA are not covered by this warranty.
During the Warranty Period, if a product proves to be defective, Joware will, at its option, either repair the defective product or replace it with a new or refurbished product, free of charge. If the defective product is no longer available, Joware may replace it with a comparable product of equal or greater value.
To make a warranty claim, the original purchaser must contact Joware's customer service department at email@example.com to obtain a Return Merchandise Authorization (RMA) number. The purchaser must then return the product, along with proof of purchase and the RMA number, to Joware at the purchaser's expense. Joware will not be responsible for any product returned without a valid RMA number.
This warranty does not apply to any product that has been subject to abuse, misuse, neglect, accident, modification, or unauthorized repair, or to any product that has been used for commercial purposes. This warranty also does not cover normal wear and tear, scratches, dents, or other cosmetic damage.
Joware's sole liability under this warranty shall be limited to repair or replacement of the defective product, and in no event shall Joware be liable for any incidental or consequential damages arising out of the use or inability to use the product, even if Joware has been advised of the possibility of such damages. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty is valid only for products purchased directly from Joware or from an authorized Joware retailer, and is not transferable. This warranty is void if the product is resold or transferred by the original purchaser.
This warranty is the sole and exclusive warranty offered by Joware with respect to its products, and Joware expressly disclaims all other warranties, express or implied, including without limitation any warranty of merchantability or fitness for a particular purpose.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or country to country.
If you have any questions about this warranty policy or wish to make a warranty claim, please contact Joware's customer service department at firstname.lastname@example.org.